Privacy Policy

Privacy Policy

Effective Date: 29 July 2026

A.K Foods, operating the AnVeda Aata brand (“A.K Foods,” “we,” “our,” or “us”), respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information received through our website, enquiry forms, email, telephone, and Zalo communications.

1. Information We Collect

When you submit an enquiry, we may collect:

• Your name

• Company or restaurant name

• Phone or Zalo number

• Email address

• Buyer type

• Required pack size

• Estimated order quantity

• Delivery address or location

• Message and other information you voluntarily provide

Our website does not currently collect online payments or card information.

2. How We Use Your Information

We use your information to:

• Respond to product and pricing enquiries

• Provide information about AnVeda Aata products

• Prepare quotations and discuss order requirements

• Arrange samples, delivery, and product supply

• Maintain business and customer records

• Improve our products, services, and customer support

• Meet applicable legal and regulatory requirements

• Prevent fraud, misuse, or security incidents

We will not use your contact information for unrelated marketing unless you have separately agreed to receive such communication.

3. How Information Is Collected

We may collect information when you:

• Complete a form on our website

• Contact us by email, telephone, or Zalo

• Request pricing, samples, or product information

• Communicate with our sales or customer-support team

4. Sharing of Information

We do not sell or rent your personal information.

We may share limited information with trusted service providers where necessary to operate our business, such as website hosting, form processing, email, cloud storage, delivery, logistics, professional advisers, and government authorities when legally required.

Our website and enquiry forms may use Google services, including Google Sites, Google Forms, Google Sheets, and Google Workspace. Information processed through these services may be handled according to Google’s applicable privacy and security policies.

5. International Data Processing

Some technology and cloud-service providers may process or store information outside Vietnam. Where applicable, we take reasonable steps to ensure that personal information is handled securely and in accordance with applicable data-protection requirements.

6. Data Retention

We retain personal information only for as long as reasonably necessary to respond to your enquiry, manage a business relationship, maintain required records, and comply with legal obligations. Information that is no longer required may be deleted or anonymized.

7. Data Security

We use reasonable administrative and technical measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no internet transmission or electronic-storage method can be guaranteed to be completely secure.

8. Your Rights

Subject to applicable law, you may request to:

• Access the personal information we hold about you

• Correct inaccurate or incomplete information

• Withdraw consent where processing is based on consent

• Request deletion or restriction of your information

• Object to certain uses of your information

• Ask questions or make a complaint about how your information is handled

To make a request, contact us using the details below. We may need to verify your identity before completing the request.

9. Cookies and Third-Party Services

Google Sites, embedded Google Forms, and other website services may use cookies or similar technologies for security, functionality, performance, and abuse prevention. Additional analytics cookies may be used if website analytics are enabled.

You can manage cookies through your browser settings. Disabling some cookies may affect website functionality.

10. Children’s Privacy

Our website and products are intended for business customers and general adult consumers. We do not knowingly collect personal information from children through our enquiry form.

11. Changes to This Policy

We may update this Privacy Policy when our services, website, or legal obligations change. The revised version will be posted on this page with a new effective date.

12. Contact Us

A.K Foods — AnVeda Aata
Ho Chi Minh City, Vietnam
Email: contact@an-veda.com
Phone: +84 327 308 606
Website: www.an-veda.com